- Clean rooms arrange the beds and setup the housekeeper amenities. • Clean hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms and other work areas so that health standards are met. • Clean rugs, carpets, upholstered furniture, and/or draperies, using vacuum cleaners and/or shampooers. • Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts. • Keep storage areas and carts well-stocked, clean, and tidy. • Replace light bulbs. • Replenish supplies such as drinking glasses, linens writing supplies, and bathroom items. • Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary. • Cleanse the entire room after a guest has been discharged or shifted to another room. • Inform the reception of the room status through housekeeping records.
- Compliance with service standards (presentation, timeliness etc.), wastages, sales • Customer feedback, customer survey results / Mystery shopper, customer complaints • Maintain food hygiene standards in line with guidelines. • Maintaining personal hygiene and standards of cleanness. • Should have 1-2 years minimum work experience in a hotel as a room attendant.
Making Travel Special is about knowing what customers want. We recognize that by serving our customers, we're also serving their customers. That's why we talk about the promises our customers make. In this way, we delight our customers and their passengers, even as we continue to challenge ourselves to become the most admired provider in the world. We treat customers like they are our guests. And because they expect food to be good and wholesome, we maintain the highest global quality assurance standards. What's more, our teams of experienced, dedicated professionals go the extra mile to provide innovative, efficient, and reliable services for every single one of them. Over the years, we've become a global player. In the coming decades, we'll continue to transform our industry by staying true to our core values.
